3CX PBX Dial Codes – How to use them directly from your phone
Introduction Dial codes are key/number combinations used to access functions within the phone system directly from your phone. The administrator can change these from…Read More
Introduction Dial codes are key/number combinations used to access functions within the phone system directly from your phone. The administrator can change these from…Read More
Force 3CX IN or OUT of Office – Emergency Code This dial code (which is unspecified by default for security purposes) is a code…Read More
Manage Customer Queries from Live Chat, WhatsApp, Facebook and SMS/MMS. The 3CX chat feature doesn’t only allow employees to chat and share files with each other, it also enables customer service agents to easily respond to queries sent via live chat, Facebook and SMS/MMS, all from the same user-friendly interface.
Part 1: Agent Performance Reports Performance reports are used to monitor agent productivity whilst at work. They can help identify high achievers or those that…Read More
We’ve created this simple guide for you to provide to all of your users that will go over the initial basics, like how to…Read More
Factory Reset your snom phone (except MeetingPoint) Power off the device. Press, hold the “#” key and power on the device. Keep holding the “#” button until the message “Rescue…Read More
Make calls, view the status of colleagues, chat, schedule a video conference and check voicemail from your desktop. Need to create an ad-hoc web meeting? Simply…Read More
Introduction The 3CX “Digital Receptionist” function can answer phone calls automatically and present callers with an Auto Attendant or IVR (Interactive Voice Response) options menu, e.g. “For…Read More
Using your 3CX Desk Phone To make a call: To transfer a call: Connect to Voicemail of extension: Using Shared Parking: Please NOTE: To…Read More
Work remotely from your home, by the pool or at your friendly neighborhood cafe; the 3CX app for iOS let’s you take your office…Read More